Inmate canteen customer service They can purchase items such as clothing, food, and tablet services. Education – Help inmates learn with courses, modules, videos and other educational materials There are many reasons for an inmate to be blacklisted: The particular inmate could have restrictions on the products they may receive (ex:Diabetic). An inmate’s personal account cannot be discussed with anyone except the inmate and he/she is provided with the means to request information on their account. The inmate may not have any activity on a kiosk within the last 48 hours. Copyright 2025 - InmateCanteen. If you do not see it in your email inbox, and you Debit Link – An inmate account used to pay for tablet-related content and services; Community Corrections – Payment options for electronic monitoring, parole, restitution, community supervision and other fees; Inmate Devices & Content. Enter the inmate’s name and Inmate Correctional ID number. All written communications must go through the US Postal Service. The Crow Wing County Jail offers non-contact, video visitation at our facility. The self-service Inmate Video Visitation System is hosted by TurnKey Corrections® as an interface for all public visits with inmates. Thank you for choosing our service. This is non-negotiable. In per son The store will not work correctly when cookies are disabled. Phone card Purchases: Phone card purchases always go to the inmates account Our main corporate customer service department is open Monday through Friday 7:30am – 4:30pm EST. Create an account at: team3. Inmate Canteen Inmate Commissary Items (2023) Check the faq page for more. Aramark Correctional Services, a private contractor, currently provides this service. com If you need assistance, contact Kimble’s FBD/ Turnkey 706-298-4974 Inmate Emails and Messaging Inmates are able to communicate via emails and messaging. Industrial Correctional Center Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate. Email Sep 25, 2020 · Any inmate who benefits from the deposit and use of fraudulently obtained funds shall be unable to use any service offered by Inmate Canteen Services at any correctional facility using Inmate Canteen until such time as Inmate Canteen and the correctional facility are fully reimbursed. Nov 16, 2023 · Inmates can use funds on their inmate trust account. Please Login: Username (E-Mail Address): * Password: * Forgot your password? Change Inmate. smartdeposit. , state ID card or driver’s license) b. We help family and friends of incarcerated individuals. Friends & Family in Canada (866) 713-4761. All funds confiscated as contraband and/or abandoned will be forwarded to the Inmate Bank Office to be deposited to the canteen and library fund. Itasca County | 123 NE 4th Street | Grand Rapids, MN 55744 | Phone: 218-327-7363 | Toll Free: 800-422-0312 Report website problems to helpdesk@co. Online: Add funds online using your credit or debit card. Sep 25, 2020 · inmate canteen does not warrant that the inmate canteen services, information, content, materials, products (including software) or other services included on or otherwise made available to you through the inmate canteen services, inmate canteen's servers or electronic communications sent from inmate canteen, are free of viruses or other If the inmate is not at the facility to receive the order, it will be returned to our warehouse and a refund will be automatically issued back to the payment method used to place the order. Their commitment to providing quality products, fast delivery, and excellent customer service makes them stand out from the rest. 50 or 10% of the deposit amount, whichever is greater. If you have a complaint or would like to request a refund, first contact the Correct Solutions Call Center by phone, 1-877-618-3516 (toll free), or by email, contact@csgpay. Keefe Commissary Network (KCN) is the nation’s leading provider of automated commissary management services and technologies to city, county and state correctional facilities nationwide. This facility, located within the walls of a correctional institution, serves as a unique hub for inmates to purchase snacks, toiletries, and other basic necessities. The inmate may have a discipline set by jail staff to limit products. 6. For a list of Frequently Asked Questions and Answers about Inmate Canteen inmate emailing and texting, scroll down for more information about it or call the jail at 651-438-4700. Stellar Services, LLC is not your typical inmate commissary and communications company. ) Allows inmate to see children doing day to day activities (like playing with Play Doh and coloring pictures) The store will not work correctly when cookies are disabled. OASIS Office: 770. At TKC, we are leading the Visitors requesting the removal of relationships/inmates on their visitation log must contact Customer Service at: 888-506-8407. Walkenhorst's. Why Team Three Inmate Canteen is Necessary. 24/7 Customer Service - 855-836-3364 Frequently Asked Questions. S. Sep 2, 2021 · Canteen. This article will provide a comprehensive overview of how Access Corrections operates, its importance, and the various ways family and friends can manage inmate funds efficiently. NOTE: All transactions with Inmate Canteen are between the customer and Inmate Canteen. We do not allow notes and/or letters to be dropped off. Dec 10, 2024 · As I walked through the doors of the Team Three Inmate Canteen, I couldn’t help but feel a sense of curiosity and intrigue. Logout. com - Terms of Service - Privacy Policy - Data Security - State Regulator Messaging – Stay in touch with inmates by sending electronic messages; Photo & Video Attachments – Share special moments with inmates by sending a photo or video; Payments & Support. 90 (tax included). Credit card transactions are charged a non-refundable fee of $2. com through e-mail? How do I get additional information? Check the FAQ page for more answers. com Jpay NCIC Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below. As an inmate at this facility, I have experienced the benefits of having a canteen run by Team Three. Our service offers you a fast and secure way to deposit money into an inmate’s account using a credit or debit card by using the payment portal linked below. I'm Francisco and I'm here to help you resolve your technical issue. Our state-of-the-art Interactive Voice Response (IVR) can answer your questions including last call attempts, current account balance, accepting payments and basic troubleshooting. 889. JustAnswer is an independent paid-support chat that connects you with experts in various fields, including technical support. Our Stellar Customer Service Process: Call our general customer service number: 866-320-4200; If the issue is unsolved, you will be forwarded to Ed Bierer or our Application Specialist on call. 00 fee. com ii. iii. Schedule Virtual Visits are every day 8:30 am – 11:30 am, 12:30 pm – 5:00 pm, 7:30 pm – 10:30 pm. Business Management: Brandon Howard, Director of Customer Service Dominick Schleper, Customer Service Manager Rachail Ostlund, Customer To put money on an inmate’s vending account or to purchase canteen items for an inmate, please visit the Inmate Canteen website. Connect with us on Facebook for tutorials and specials! Policies; Pay Invoice; Inmate Login How can I Contact InmateCanteen. Inmate PIN Debit Prepaid Phone Accounts: 24/7 Automated Payment System: 888-265-1238 (Please reference Site ID 86) Inmate Trust Accounts: Dec 13, 2024 · Customer Service. An Inmate Canteen account gives you direct access to a variety of specialized services designed specifically for family and friends of inmates in correctional facilities around the U. The store will not work correctly when cookies are disabled. This amount is subject to change so call the facility at 570-253-2621 in order to confirm the amount that cannot be exceeded. Indigent inmates receive indigent canteen once every 30 days and an Indigent Canteen Request Form must be submitted. com If the inmate is not at the facility to receive the order, it will be returned to our warehouse and a refund will be automatically issued back to the payment method used to place the order. InmateCanteen. Connect with us on Facebook for tutorials and specials! Policies; Pay Invoice; Inmate Login How can I Contact InmateCanteen. mn. W. ii. We observe all corporate and national holidays. SATURDAY' | translate}} - {{'pages. Search the inmate by last name and deposit accordingly. If you do not see it in your email inbox, and you Connect with us on Facebook for tutorials and specials! Policies; Pay Invoice; Inmate Login How can I Contact InmateCanteen. Inmate Telephones | Inmate Tablets | Video Visitation | Secure Kiosk | Release Cards GPS Monitoring | Offender Management Systems | Trust Canteen Management Software When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Bernalillo County Metropolitan Detention, you will be informed of the cost for leaving a message. If you need to speak with a live agent, we have a dedicated team to help you … Read More {{'pages. To leave your message, simply select the inmate by ID number. i. Follow the instructions by selecting state, county and inmate. Administrative benefits include a management page that will display User Requests, Call Requests, and also show currently active calls. com, or by calling toll-free 855-836-3364 Deposit money for an inmate. Please enter your username (E-Mail Address): Your password will be sent to the email account you signed up with. This interface is accessible through a free account at Inmate Canteen. Correct Solutions Portal. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics. itasca. Never send it with a letter or photos for your inmate, unless the facility allows it. com. Corresponding with an Inmate. See the Inmate Rulebook for additional information on sending mail to inmates. Please contact our Customer Support team through our online inquiry process. For cash deposits, there is a $1. Industrial Correctional Center allows inmates to purchase commissary. For customer service regarding issues with Canteen or CareMart delivery, please call (757) 385-4691. Inmate Canteen InmateSales JailATM Jail Pack Store (McDaniel Supply) Jailpayments. You can make a deposit through the lobby kiosk located in the jail, on our website www. This information ATTN: Customer Service 2200 Danbury Street San Antonio, TX 78217; For Inmate Debit Account, include with your payment, your name, your address, your daytime telephone number, name of facility, inmate’s name and ID Number. Please provide as much detail as you can to help us resolve your inquiry. All refunds for canteen orders go to the inmate’s account. You can make an online deposit into an inmate’s account. com or call 800-943-2189. Wkd}} to the new site at https://team3. inmatecanteen. Our phone system only accepts these phone cards. 95. Inmate Canteen Jail ATM Jail Pack Store (McDaniel Supply) My Care Pack Oct 22, 2024 · Money orders made out to the inmate can be mailed using the address above. At Inmate Canteen, we respect and protect your privacy. New Account Signup: Step 1 of 5: An Inmate Canteen account gives you direct access to a variety of specialized services designed specifically for family and friends of inmates in correctional facilities around the U. You must have a valid government issued ID (e. com - Terms of Service - Privacy Policy - Data Security - State Regulator If the inmate is not at the facility to receive the order, it will be returned to our warehouse and a refund will be automatically issued back to the payment method used to place the order. You can buy commissary for an inmate using an online service called Access Securepak. inmate. Conclusion Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen. For future deposits or video visitation at Crow Wing County Jail, please bookmark the https://team3. We’re all about service. Products. correctpay. Innovative: TKC owns every aspect of the system, including the code, kiosk development, shipping and service. The trial period for the facility where your inmate is located has ended, and beginning today there will be a charge for these Video Visits. Add funds to a phone number or inmate phone account to stay connected with your loved one or friend by visiting ncic. You pick the items to send to the inmate and the inmate will receive them on their next canteen delivery day. If you wish to leave a message for an inmate, you can call the inmate message system at 507-216-4906. com The store will not work correctly when cookies are disabled. There is an additional service charge. Customer Service. 7. Canteen Connections offers a multitude of products for order including non-perishable food items, beverages, clothing, health and beauty items and much more. There is a monthly limit of $200-300 on how much inmates can spend on commissary items. I had an issue with one of my orders, and it was resolved efficiently by their team without any hassle. Our services allow you to safely and securely send care packages, video visit from a remote location, and purchase credit for your loved one. Whether you simply want to shift to a paperless ordering system or Customer Service Contact Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. Onl ine. Buncombe County Detention Facility uses Inmate Canteen for Commissary Buncombe County Detention Facility uses the services of Inmate Canteen for Online Commissary Purchases for an Inmate. Postal Service. Enter the Facility Code Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen. Headquarters: 5320 Lake Pointe Center Drive Suite A Cumming, GA 30041. 5. Click on the green “Sign In” button in the top right corner and use your same username and password. Customer Service: 800-231-0193. Important Tips About Jail Phone Calls If you couldn’t find the information you needed on this page, call Platte County Detention Center at 816-858-3462 to learn more about their policies on inmate phone calls. If the inmate is not at the facility to receive the order, it will be returned to our warehouse and a refund will be automatically issued back to the payment method used to place the order. This will allow you to submit your refund questions online and have a Customer Service Representative contact you with a resolution. If it is an issue with the program, it will be forwarded to the programmers for resolution. com website. Commissary (Canteen) orders are available to inmates housed at the Hillsborough County Jail. After any holiday break, we’ll return all messages when we return to the office. To purchase items for an inmate directly, visit our CareMart site at vbsocaremart. Vending Inc. We work one-on-one with each client to design and implement a customized program for running commissary more efficiently and safely. Streamlined: TurnKey cuts out the corporate red-tape, by providing you personalized service that is second to none. ) Allows inmate to see children doing day to day activities (like playing with Play Doh and coloring pictures) The cost of indigent canteen and indigent postage will be deducted from any funds received by an indigent inmate. Toll-Free: 1-800. To address a letter to an inmate use the following address: Inmate Canteen is all about helping YOU connect with your loved ones and our videos are one more resource to make things a little easier for you! As you know, during the initial trial period, Video Visits were offered as a complimentary trial service. *When mailing a money order or cashier’s check, send it an envelope by itself. SUNDAY' | translate}}: {{hours. There are many reasons for an inmate to be blacklisted: The particular inmate could have restrictions on the products they may receive (ex:Diabetic). Inmates may purchase phone cards through our canteen for $21. " [IV. Com offers a multitude of convenient online services for family and friends of inmates. If you do not see it in your email inbox, and you Inmate Canteen TKC Supply TKC Telecom T. A 20% re-stocking will be assessed as well as the non-refundable processing fee. R. Postage allowance for indigent inmates will not total more than Five stamped envelopes per week, including legal mail. 9191 Fax: 770. ] Contact the Inmate Bank at (719) 269-4271 if you have questions. Phone Cards. The customer service at ‘Team Three Inmate Canteen’ is exceptional. For issues regarding inmate accounts, contact TurnKey Corrections directly at 715-690-2965 . Create your free account today! Our services allow you to safely and securely send care packages,. The inmate will have access to edit the order before it is delivered. If you have any questions, they have a chat box on their website titled 'need help'. Hours: Monday - Friday: 6am - 6pm Saturday: 9am - 1pm (PST) Call: (775) 393-4000 Fax: (707) 261-4020 Email: [email protected] This video will walk you through setting up an Inmate Canteen Account so you can message with your inmate or purchase commissary! Headquarters: 5320 Lake Pointe Center Drive Suite A Cumming, GA 30041. This amount is subject to change so call the facility at 706-883-1616 in order to confirm the amount that cannot be exceeded. . 4. Aug 31, 2022 · The Contact Center is open seven days a week 24 hours per day. Oct 1, 2024 · It’s rare to find such great customer service these days so kudos to you guys! Keep up the good work, Palino Family team! Get It From Amazon Now: Check Price on Amazon & FREE Returns. Trust Fund – An inmate’s commissary account used for a variety of items; Debit Link – An inmate account used to pay for tablet-related content and services Securus Video Visitation is a fully web-based visitation system that allows friends, family members, attorneys, and public officials to schedule and participate in video chat with loved ones on the inside. Inmate mail will only be accepted via the U. Friends/family may purchase a phone card for an inmate by visiting the Reliance Telephone website. All visitors must set up a visitation account in Inmate Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below. Note: Inmate Canteen does not have a customer service phone number. 445 Ingenuity Ave Sparks, NV 89441. Benefits to family members / inmates: Allows for face to face interaction, even in bad weather; Allows for multiple participants on the video visitation (grandma in one state and aunt in another state and inmate, etc. com 4. Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below. Welcome to the Inmate Canteen website. Go to the following website: www. 3690 Email: info@oasiscommissary. They have a dedicated team that promptly responds to any queries or concerns regarding their products or services. In order to deposit money you will need to know the state and facility where the inmate is located and also the inmate's id or name. Inmate Canteen Jail ATM Jail Pack Store (McDaniel Supply) My Care Pack Apr 20, 2024 · Buying from Inmate Canteen Team 3 has been a positive experience for me, and I highly recommend their services to anyone looking for a reliable canteen provider for inmates. c. FAQ Inmate Canteen provides services for family and friends of inmates to send care packages, video visit remotely, and access specialized services. Customer Service Contact Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. A description of the information we collect: We gather information about you through the site’s various registration forms. Please follow the instructions on the Inmate Canteen website. Hello! Welcome to JustAnswer. Mar 4, 2025 · Access Corrections is a vital service that facilitates inmate deposits and helps maintain communication between inmates and their loved ones. We look at our clients as business partners - we are here to help you achieve your goals. *** Notice: All EFT transactions are subject to services fees as determined by each individual vendor. Inmate Canteen is committed to ensuring your privacy, making your user experience as safe as possible. Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen. Feb 18, 2022 · i. As a Tigg’s Canteen Commissary food service customer, you are able to order items for loved ones by simply calling our 800 number. index. There is an option to set up automatic notifications when an inmate, user, section, or group is involved in a visit. us Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen. g. NCIC Correctional Services include Inmate Calling, Inmate Video Visits, Inmate Messaging, and rehabilitation courses. Stellar Services, LLC is a full service provider of Inmate Banking Software, Commissary Services, Pod Kiosks, CIDNET Voice-Data (Phones) & CIDNET video visitation and email. This amount is subject to change so call the facility at 515-573-1410 in order to confirm the amount that cannot be exceeded.
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