Windows hello camera not compatible Method 2. I've installed the driver several times. It says we couldn't find a compatible camera when I look at sign in options. Sep 7, 2022 · Step 3: After the device manager window opens, double-click on the Cameras option from the list of devices for expanding it. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. For that, the webcam has to have a depth perception sensor such as an infrared sensor or dual lens for stereoscopic captioning. PC Data Center Mobile: Lenovo Aug 21, 2024 · These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. We Couldn't Find a Camera Compatible With Windows Hello Face FIX [Solution]Are you experiencing issues with your Windows Hello Face recognition not working? Dec 2, 2024 · Windows should reinstall the driver automatically. Q1: Why does Windows Hello not work on my laptop? One of the main reasons for Windows Hello not working on your laptop is because your device is not compatible with the feature. You could buy an external webcam that supports Windows Hello (most are pricy though, IR is currently a premium), perhaps use your rewards points on the Lemovo 500 FHD Nov 15, 2021 · Hi Pippa I am Dave, I will help you with this. Logitech informed me today that they are no longer supporting Windows Hello as a feature except for the business version (which I suspect he is incorrect about): (2:54:00 pm) David: Okay perfect. If I go to Hello settings, it says a compatible fingerprint reader not available. I always update Windows to the latest updates. I preformed a clean install of Windows 11, ran all the updates, and suddenly my Logitech Brio 4K camera is working with Windows Hello. Step 4: Then right-click on the Integrated Camera under the Cameras option and click Update driver from the context menu as shown below. Oct 16, 2023 · Hi! Sorry to bother anyone reading this. 57. Let the camera or sensor scan your face and wait for it to finish. In the Settings/Accounts/Sign-in options/ window under Facial recognition (Windows Hello) it says, "This option is currently unavailable". Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. Vous devez l'installer et vérifier si le problème de la caméra compatible Windows Hello persiste. I don't know whether or not the X1 Carbon's built-in camera works with it, but hopefully someone else is more knowledgeable about that. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. To be compatible with face recognition the camera needs to have Infrared Sensor Technology. This options is currently unavailable - click to learn more. Apr 6, 2020 · Windows Face logon requires the high-grade IR camera . Jan 10, 2022 · I bought it from Currys and it is advertised as having a camera that is compatible with Windows Hello. Jul 17, 2023 · I'm not able to use facial recognition to login to my Lenovo laptop. My Windows appears to be up to date. Not every device supports the Windows Hello feature. Apr 2, 2020 · Tom, I've also been looking for an answer, but from what I have read, the C930e does not support Windows Hello as it does not have the ability to see depth and could be bypassed using a photo. I have worked with NexiGo support and have tried all they recommended, even replacing the camera with a new camera. super light, but not cheap feeling in any way (i. Nov 12, 2019 · Windows Hello Not Working,(We couldn't find a camera compatible with Windows Hello Face) All of a sudden my Windows Hello has stopped working and on the lock screen it says, "sorry something went wrong, please enter PIN" and in settings it says We couldn't find a camera compatible with Windows Hello Face. Threats include any threat of violence, or harm to another. I talked to Lenovo, they said It's a hardware limitation since Windows Hello requires an infrared camera for depth perception which is necessary for facial recognition. It is mandatory requirement for Windows Hello Face. Method - Check your computer to find the type of camera . They include updating your IR camera drivers, installing the FaceDriver file, restarting the Windows Biometric Service, and more. You can either check with HP support to verify this, or go to HP's support website to find the exact model of yours to review the specs. And the MX-P only, if the January update is installed and the camera is connected to a USB3 socket. The ESS in these versions of Windows only supports a USB connected Infrared (IR) camera. I am having trouble trying to setup Windows Hello Face. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. If it is not installed, please select it and install it. I have updated the device driver, removed and rebooted to restore the driver. 58. Dec 14, 2024 · To check if your camera is compatible, follow these steps: a. Dec 11, 2024 · Windows Hello allows you to log into your PC using a PIN, fingerprint or a face biometric scan. Aug 7, 2017 · My laptop (HP Envy x360 M6-AQ103DX) has IR cameras for Windows Facial Recognition but when I head over to the settings to turn on Windows Hello I would get a message that "Windows Hello isn't ompatible withyour device". Modify your camera's privacy settings 1 day ago · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. How can this be fixed? It's a brand new laptop. My name Is Alonso, I am an independent advisor. I know this isn't what either of us wanted to hear ! But 2 days back my facial recognition stopped working all of a sudden and I started getting below message that "We couldn't find a camera compatible with Windows Hello Face". Then, go to Settings > Accounts > Sign-in options and try to set up Windows Jun 21, 2022 · Here are the ways to troubleshoot Windows Hello not working on Windows 11. Sep 19, 2023 · Un des problèmes courant est que Windows Hello refuse de configurer la reconnaissance faciale en indiquant le message “nous n’avons pas trouvé de caméra compatible“. For improved security, only allow Windows Hello sign-in---- is on. Run Windows Hello troubleshooter Why is the camera on my new HP laptop "not compatible with Windows Hello Face" HP TrueVision HD Camera. I bought this camera specifically as it works with windows hello (not every one does). Mar 2, 2022 · Windows Hello allows you to use facial recognition to log in to your Windows 11 PC. When you go into the relevant settings all it says under the camera is that a “Compatible Camera These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. Support Home ; Products . To run Windows Hello troubleshooter: Open Settings and go to Update & Security. I hope this addresses your query. For more info on how to do this, go to Configure Windows Hello. It is an internal camera on a Bang & Olufsen HP ENVY all-in-one PC. The initial problem was that the setup proceeded all the way to the phase Dec 31, 2020 · The Windows Hello Face is not working, saying that my camera is not compatible. Then you can refer to the methods in that link to reset Windows Hello related services. Make sure you configure Windows Hello on your device. It seems like you're facing an issue with setting up Windows Hello facial recognition, where the setup option is greyed out and you're receiving the message about a camera not being compatible with Windows Hello Face. I've talked to Logitech, they said that if it works on a different computer then it's not an issue with the camera, and would not help beyond that. . fingerprint reader, windows hello IR camera. Mar 12, 2019 · And considering Windows Hello is already 4 years old, I can't believe Manufacturers didn't adapt their integrated hardware in order to support Windows Hello. I had ProSupport look at it, but they concluded the camera isn't supported for Windows Hello. Is facial Nov 11, 2019 · This is a re-post from this other thread in case your computer does actually have a Windows Hello compatible camera. I can also see the camera (Intel AVStream Camera). Mar 15, 2023 · I have a Lenovo ThinkPad T15g Gen 1 running Windows 10 Pro 22H2 64-bit. Check your existing webcam’s product page or user manual to see if Windows Hello is supported. Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. Standard webcams without IR will not work with Windows Hello Face. To use Windows Hello facial recognition, an IR sensor is required. Please help me to sort out this issue. b. Install the driver and restart your system. Learn how to troubleshoot the error "We couldn’t find a camera compatible with Windows Hello Face" with nine possible solutions. Before I re-installed Windows, Hello (face) was working fine. Before proceeding to the solutions make sure you try these workarounds on your computer. • Click on “Set up” or “Manage” under Windows Hello Face. Open "Sign-in options". As a workaround, I have plugged the camera into a USB2 socket, but this is not a good permanent solution. Dec 25, 2024 · Windows Hello is not picking up external camera. Test Windows Hello after reinstalling. If you’re in the market for a new camera specifically for Windows Hello Face, several key attributes to look for are: IR Capability: Ensure the camera boasts infrared imaging functionality. Si votre caméra compatible Windows Hello ne peut toujours pas être trouvée, le dernier recours est de réinitialiser votre Windows aux paramètres d'usine. Searched for better drivers. Camera Access is on. If you are having trouble with Windows Hello facial recognition not accessing the IR camera, here are some steps you can try to resolve the issue: Make sure that your device's camera is compatible with Windows Hello. Reset your Windows Hello settings. Check your device's specifications in the user guide. 4. Sometimes system updates can overwrite the drivers for certain devices Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Aug 28, 2023 · The camera works fine for Hello on my Windows 10 and my wife's Windows 11 laptops. 1. Step 2: Update Camera Drivers. Go to the manufacturer’s website or check the documentation that came with your camera to verify if it supports Windows Hello. However, we only want to utilize the Windows Hello PIN. . I tried all possible solutions: firmware upgrade/downgrade/driver installs, remove Windows Hello, change drivers to standard Windows drivers, Jun 5, 2023 · Facial recognition at login time works fine with the integrated surface camera. Before you begin. I assume that your Brio device has no problem at the hardware level, but there is an exception when configuring Windows Hello. Run Windows Hello Troubleshooter. I am trying to set up Windows Hello! face recognition but it says that my camera is not compatible. Nothing you can do on the software end. Try removing existing face recognition configuration and then set it up again. Ensure drivers are updated, check that camera permissions are enabled in Settings, and verify that the camera functions correctly with other Hello, NimsanduKottage. If the message “We couldn’t find a camera compatible with Windows Hello Face” is displayed, and Windows Hello Face is not working, your camera is incompatible, you don’t have the correct drivers installed, or there is a configuration problem. Why? I have an XPS 13 that is 2 years old and it works just fine, why would the newer computer not be compatible? How can I fix it? It isn't a huge issue, but I enjoyed the feature. Settings state camera not compatible with Windows Hello. Presiona las teclas Windows + R para abrir el cuadro de diálogo Ejecutar 2. These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. You may want to refer the Windows Hello section under System requirements for Windows 11. The driver installed for my camera under "imaging devices" in device manager is the same version as the laptop it works on. inf and HelloFaceMigration. extremely solid keydeck and wrist area (no flex). Post a screenshot of the resulting dialog box. Apr 17, 2024 · Unfortunately, the Logitech C922X Pro Stream is not compatible with Windows Hello face recognition. Pen and touch No pen or touch input is available for this display Feb 15, 2020 · After the latest update, the camera on my Surface Pro 4 no longer works with the sign in. Feb 17, 2022 · First, double-check if your machine is up-to-date with the latest security patches: Kindly go to Start > Settings > Windows Update > Check for Updates. 0. I had this problem earlier in the year with 2. We're happy to help. Jan 19, 2023 · Check in Device Manager, if you've IR based webcam installed on your system (refer screenshot). Try resetting Windows Hello settings: Open Settings, select Accounts > Sign-in options. 3. May I please know the make and model of your device? Type msinfo in the search bar on the taskbar and click enter. msc in the search box, and then press Enter. " FAQs: You May Want to Know about Windows Hello. Jan 4, 2025 · Identifying the Right Camera for Windows Hello. Hello Everybody,In this video, I will be showing you how to fix "Windows Hello is not compatible. There can be many reasons for the feature failing to work. As stated, it was working fine before I reinstalled. inf file should get the job done Feb 25, 2025 · Why does Hello Windows 11 not recognize my camera? Windows Hello in Windows 11 might not recognize your camera due to outdated or corrupt drivers, incorrect camera permissions, or hardware issues. ***Modified title from: I have a brand new Dell Laptop, XPS 15 and the camera won't work with Windows Hello *** Jun 12, 2024 · 4. According to psref E14, it only comes with a 720p camera. Fix Windows Hello Not Working on Windows 11. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Mar 26, 2022 · I just recently purchased the Huawei Matebook E and the Windows Hello Function is not working. If your camera is not compatible, you may need to purchase a new camera that is certified for Windows Hello facial recognition. Oct 20, 2021 · Click or tap on Facial recognition (Windows Hello) to expand the section. Solutions pour résoudre le problème Nous n'avons pas trouvé de caméra compatible avec Windows Hello Face 1. Do you need a special camera for this? Also, is there ant Sep 11, 2020 · Hi Arshad I am Dave, an Independent Advisor, I will help you with this . Click on the "Settings" icon. Pen and touch No pen or touch input is available for this display Why is the camera on my new HP laptop "not compatible with Windows Hello Face" HP TrueVision HD Camera. Dans ce tutoriel, nous avons voir les solutions pour corriger ce problème pour activer la reconnaissance faciale dans Windows Hello de Windows 11 ou Windows 10. Oct 31, 2024 · If your camera is compatible with Windows Hello Face, proceed to the next steps. Unfortunately this is not a feature you can eable via software or driver, it is a hardware feature. i do not understand why i need the camera to be compatible, or facial recognition. I have disabled the camera and rebooted. Use the following steps to enable Windows Hello on your system: Click on the Magnifying Glass 🔍 in the taskbar. " I have been looking online for solutions and it seems that running the web cam driver in compatibility mode fixes this, however I can't find the driver setup packages for this webcam online in order to install the drivers in compatibility mode. Method 3. Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. Sep 2, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Aug 16, 2021 · I understand your query related to the requirements of Windows Hello Facial Recognition. Type services. Feb 26, 2021 · Hello, I have an Acer laptop, and the facial recognition log in has never worked. Windows Hello webcams are relatively rare outside of laptops—not even Microsoft sells one. I tried following the instructions in Windows Help, which did nothing, so I then tried turning Windows Hello off and trying to turn it back on again, but now I continually receive the message to make sure my face is centred in the box, occasionally flashing up the message to keep looking straight at the camera, but that's it, nothing else happens. The box will become blue once the scan is ELECOM Facial Recognition Webcam, Windows Hello Full HD 1080P 30FPS, Streaming, Compatible with Windows 11, Windows 10, Easy Login for Desktop & Laptop (UCAM-CF20FBBK) 4. It is designed to make signing in to your Windows 11 PC more secure and Sep 17, 2023 · Unfortunately, neither has worked and Windows Hello will not recognize that a compatible camera is available. Nov 2, 2024 · Windows 11We couldn't find a camera compatible with Windows Hello FaceI have removed the drivers and then rebooted. Dec 9, 2024 · Hi Will, Welcome to Microsoft Community. Jul 30, 2024 · You need a Windows Hello-compatible camera to use facial recognition on your PC. I am trying to get my Windows Hello Face to work. The fingerprint reader is fine, but would like facial recognition as well. In order to use facial recognition, your camera needs to have a camera that has infrared capacity. Here are the steps on how to check if facial recognition is installed. I am on 24H2 with latest updates. Windows Hello Facial recognition requires a special HD IR-3D camera, only a few high-end laptops have such an internal camera, not Aspire 5. That is root cause here. Harassment is any behavior intended to disturb or upset a person or group of people. When a user attempts to set up Windows Hello using a camera that does not meet these requirements, they may encounter compatibility issues. The camera works when not using it through Hello Face. a video said i need that, and said briefly i can install facial recognition, but it seemed to say i just install the hello software, but that is already installed. 40GHz 2. The frame rate is much too low with USB2. It just wont turn on for windows hello, despite windows hello recognizing it. Back to Table of Contents . Microsoft Community – Moderator Jan 7, 2025 · Now it does not respond. e. Hello settings also says a compatible camera is not available for facial rec. To use Windows Hello, you’ll need a Windows 10 or later device with a compatible camera, as well as the necessary hardware and software components. Jan 28, 2025 · Facial recognition under Windows Hello requires a compatible camera—usually an infrared (IR) camera or a webcam that supports specific drivers and technologies. Jan 2, 2025 · Even tho I downloaded it from Optional Features but it just shows that it's unavailable and it literally says : we couldn't find a camera compatible with windows hello face (camera is turned on btw). Dec 31, 2024 · Hello, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. Manually Update the IR Camera Driver: Visit the HP website for your device and download the latest IR camera driver for Windows 11. The "plain" kind of camera - HD True Vision or similar -- is not the right kind of camera for Facial Recognition. SHOP SUPPORT. Dell CS have offered a refund. I have installed and reinstalled the Optional Feature package, made sure Windows Update had no new updates, and attempted all troubleshooting steps I could find in previously asked questions, but to no avail. • If your external monitor camera is detected, it should appear in the dropdown list. Breng uw pc naar een reparatiewerkplaats als alle pogingen tot probleemoplossing de foutmelding ‘We could not find a camera compatible with Windows Hello Face’ niet kunnen verhelpen. I have tried Apr 8, 2021 · I have a new XPS 7390 2-1. com/windows-hello-face-is-n May 31, 2021 · Windows Hello Face is a biometric login option for Windows 10 devices. 1 out of 5 stars 786 Nov 25, 2020 · When I use the Windows Hello feature I have to be 5-6 inches from the camera for it to recognize me. Best, Martin 📷《FACIAL RECOGNITION: WINDOWS 11 10 HELLO FACE》 Compatible with Windows 11 10 Hello Face, which enables you to log into Windows 11 10 just by turning your face to the camera, easy, speedy login without typing password. Printer Support; Computer Support; Poly Collaboration Devices Nov 24, 2024 · Hi, I am not able to use windows hello face feature to sign-in my laptop since I purchased this HP Pavilion laptop. Jan 20, 2020 · I have a hp pc with windows 10 1909 version. Facial recogntion (Windows Hello) is on. Windows 10 Facial Recognition requires a webcam capable of IR (Infrared) or 3D technology Oct 15, 2020 · In September 2020 I bought the Galaxy Book Flex Alpha, and upon doing all the necessary updates, the system still shows me that Windows Hello Face is not an available sign-in option. Best camera drivers are already installed accoring to device manager. (Windows 11 - fully updated) But with the lid closed, on login it doesn't turn on and use the external camera, and even trying to setup facial recognition with the lid closed fails - it only shows darkness and if you open the lid a little you can see a little light Jan 10, 2025 · Open Device Manager (Press Win + X, select Device Manager), expand Camera. In their infinite wisdom HP decided not to support Windows 11 on this device, so there are no further driver updates. what do I do? To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. My camera works fine for video conference. When I went to check on the signin options it says that it can not find a compatible camera for Windows Hello. Learn how to check UEFI settings, update drivers, install optional features, and more. Apr 13, 2022 · This seems to be a minor problem that i don't have a hello face. This is my first day with my new book 4, but this is a big disappointment. Feb 28, 2023 · It means your laptop has a regular webcam. Removed and re-added the Windows Hello Face optional feature several times Fingerprint sensors also uses the Windows Hello protocol and that works with Aspire 5 laptops. In my device manager i can see both biometric devices: fingerprint and Hello Face Software. Click on "Set up". If you are using Windows Hello Face for the first time, restart your computer May 9, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Méthode 4: Restaurer Windows à l'état usine . Unfortunately, most laptops or PCs come with a regular webcam that is not Windows Hello compatible. Anyway, All good. Since 2017, less than 20 Dell laptop models come with infrared cameras. Right-click them, select “Install”, restart, and check if it works May 7, 2024 · Below are the steps to setup and use Windows Hello: Click on the Windows logo at the lower-left corner of the screen. Aug 18, 2020 · Microsoft - Learn about Windows Hello and set it up . Windows includes built-in troubleshooting tools to identify and fix system issues. Apr 18, 2020 · Suddenly, last week, windows hello stopped working - I do not recall any update but you never know-. The message I am receiving is "We couldn't find a camera compatible with Windows Hello Face". 0 GB (31. I could probably easily activate Apr 28, 2022 · I purchased an SP8 this January. Type Windows Hello in the Search bar. Nov 7, 2024 · If you encounter the error message "We couldn't find a camera compatible with Windows Hello Face", you can try these 7 fixes to solve it. I have enabled/disabled the integrated camera wondering if it was a glitch but no luck. As we know windows 10 has face lock facility regarding windows hello. Windows Hello Face requires an infrared camera. Once done, kindly perform the additional methods on this article to further troubleshoot the issue: https://thegeekpage. May 6, 2021 · I wasn’t sure which category to put this under but as it’s mainly Windows 10 hopefully this is right! We’ve got a Microsoft Surface that all of a sudden stopped working with the facial recognition aspect of Windows Hello, it tries to look for the face but fails and asks for the pin instead. which is fine, since I'm at work anyway. Hi, I had a Logitech Brio 4K Stream that had a working Windows Hello authentication in Windows 10, but on a newer computer with Windows 11, this never worked. Devices must have an infrared (IR) camera for facial recognition. I got to know that this specific model has IR capabilities for Windows Facial Re May 2, 2022 · I decided to use face recognition for my PC and found that the Face Recognition option is unavailable with the message Windows Hello could not find a compatible camera. As a result, you get the "Window Hello not available on this device. I'm wondering whether the adverts are wrong because I have read elsewhere that this model only has the finger print and not facial recognition for Windows Hello. If I am not mistake you need an IR camera for Windows hello. Control Panel > icon view > Device Manager . Right-click your camera device, select Update Driver, and then select Search automatically for updated drivers. Nov 19, 2024 · Hi, I bought a new Asus Expertbook B5402FVA notebook and instal the windows 11 pro latest version 24H2 on it. Feb 19, 2023 · Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you. Hoping I clarified a bit my original question (for you and future contributors :) ), I again you for your feedback. When selecting a camera, it is essential to ensure that it is compatible with Windows Hello and has the necessary infrared sensors or depth sensors to support the facial recognition feature. 40 GHz . I would recommend that you do the following my friend. Anyway, a few days ago Windows hello mentioned that it could not start the Support Menu. I looked at other threads and tried stopping, backing up relevant docs, and restarting Windows Biometric Service but it didn't make a change. Back to Jun 1, 2020 · I have tried all of these fixes and nothing has worked. May 6, 2021 · Hi, @lukejackson Have you tried this solution: Find two files HelloFace. Click on "Get Started". Whenever I tap it, it says, We couldn't find a camera compatible with Windows Hello. Update your camera driver. Definitely not a good camera for a large tv, the audio and camera quality are pretty low. You can try the methods listed below to fix the problem and get the May 3, 2024 · One kind -- the "IR" camera -- can be used with Windows Facial Recognition - Windows Hello. Comparing, for example, psref p15 will state IR and 720p camera. However, would you please click on Start > type system information and hit enter > Take a screenshot of the opened window and post it back. 5. If Windows Hello is not available, you will see a message: Windows Feb 24, 2025 · I recently re-installed my Windows 11 PC. After restarting the computer, complete the addition again. In the setup UI it is only picking up the integrated camera and there is no option to toggle it to the external. The specific requirements may vary depending on the type of biometric authentication you want to use, such as facial recognition, fingerprint recognition, or iris scanning. Feb 3, 2023 · We couldn’t find a camera compatible with Windows Hello Face. Aug 18, 2022 · Malgré son utilité, certains utilisateurs Windows qui tentent d'utiliser cette fonctionnalité ont constaté l'erreur suivante : Nous n'avons pas pu localiser une caméra compatible avec Windows Hello Face. Not all webcams are compatible though! Find out what you need, and how to set it up, here. TY Step 7: The next time you log in to Windows, the system will attempt to use the Windows Hello feature and the webcam to unlock the system. Jan 13, 2024 · Choosing the best camera for Windows Hello requires considering several factors, such as video quality, compatibility, security features, and price. Help with resetting my Windows Sign-in Pin - Microsoft Community Método 1: Restablecer la base de datos biométrica de Windows Hello Puedes intentar restablecer la base de datos biométrica de Windows Hello y verificar si eso ayuda. Windows Hello face recognition requires an infrared camera; it's not compatible with just any regular webcam. I began setting this up and the issue I run into is that our laptops (Dell Latitudes 5500+) are saying "Windows Hello is not compatible with this device". Aug 2, 2024 · My EaseUS Todo Backup did not restore the Windows partition - but ironically did restore the Linux partitions - so I was left with a non-bootable system. I had a Surface Pro 6 (with Windows 10 Enterprise 1903) with this problem. That's like 4 models a year, so 90% of Dell's laptops DON'T come with infrared cameras and CANNOT use Windows Hello Face. The same laptop is advertised in John Lewis as being compatible too. I have Logitech HD Webcam C270 installed and working properly. Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. 📷《FULL HD 1080P USB WEBCAM》 80° wide angle lens captures high definition image and video at Full HD 1080P. If your camera is just an HD camera, it usually won't work for Windows Hello, because facial recognition requires a camera with infrared compacity. Even an external IR camera which was detected earlier and was working even with Windows Hello, stopped getting detected too. Apr 22, 2022 · Fix we could not find a camera compatible with Windows Hello Face Posted on 22/04/2022 08/12/2023 By Imoh Etuk 2 Comments on Fix we could not find a camera compatible with Windows Hello Face Windows Hello is a great replacement for the standard Windows 10 password. Jan 5, 2025 · On the Optional Features page, scroll down and find the feature called Windows Hello Face (Windows Hello includes facial and fingerprint recognition by default). When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. inf in C:\\Windows\\System32\\WinBioPlugIns\\FaceDriver. LG Gram). Oct 2, 2024 · The main issue I think with PCI drivers is that this relates to an internal WiFi5 card that I am not using as I have an external WiFi 6 device. This options is currently unavailable - click to learn more . Aug 9, 2019 · It says "We couldn't find a camera compatible with Windows Hello. What if my camera is working but Windows Hello isn't? Verify if your camera supports Windows Hello. We couldn't find a camera compatible with Windows Hello Face. If this does not happen, please change the Sign-in options to Window Hello Face . Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability It turned up, Windows Hello face sign-in cannot be setup because it cannot find a compatible camera. My problem is, the windows hello face recognition is inactive in settings panel and it says " we couldnt fina a camera compatible with windows hello" But the notebok has a "720p camera with IR function to support windows hello" which it is clearly written in the product page of Asus Jun 16, 2020 · Hi Rohandev For Windows Hello Face to work, you need a webcam that has IR (Infrared) or 3D capability, a standard webcam will not work, because Hello uses 3D facial mapping, so it is more secure than the facial recognition used on most mobile phones, which can be fooled using a photo . Still not sure why Windows Hello, doesn't work under 24H2 as did under 23H2. Thank you, Bernie Mar 9, 2023 · This usually means that your camera is not compatible with Windows Hello face anymore. I have checked your computer specification and it seems your computer does not have IR camera. The Logitech cameras with Infrared Sensor Technology are the "4K PRO WEBCAM" and "4K PRO MAGNETIC WEBCAM". it shows a message like we couldn't find a compatible camera with windows hello face. After digging on previous posts here, I learned that Windows Hello needs to check depth and that is for security to make sure that a picture of the owner cannot be held against If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. Facial recognition worked fine until about a week ago. Sep 7, 2022 · In order for Windows Hello to run smoothly, it needs an optional feature to called Facial Recognition (Windows Hello) to be installed on the system. The price of other Windows Hello camera and this one differ largely for a reason. How Windows Hello Works with a Webcam Windows Hello is an alternative to traditional passwords. Step 1: Press the Windows key on the keyboard and type optional features. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Apr 15, 2024 · Fix: Could not Find a Camera Compatible with Windows Hello Face. I have Windows 11 Home version 24H2 on a Lenovo Ideapad Flex 5 14IAU7 . If Windows Hello is not available, you will see a message: Windows Hello Face. Another quick way to check whether the computer thinks it can do this: Settings > Accounts > Sign-in Options. Windows Hello Face: • Scroll down until you find the “Windows Hello Face” section. Restrictions with Windows and ESS on MIPI Camera and Windows Hello Face. Have an excellent Fall and Winter. If the camera is the correct type, Mar 1, 2023 · Hello Maggie, this is Emily. But make sure your laptop does have a good quality biometri Mar 21, 2024 · The camera module can see IR light, but there is still no Windows Hello support. Re-enabled. Dec 21, 2022 · How do I use facial recognition or fingerprint to sign-in to Windows 11? Windows Hello uses a fingerprint reader or an Intel RealSense camera to confirm your identity and sign you in to Windows. We've rounded up several PC cameras that do support Windows Hello, so you can add facial recognition Dec 1, 2023 · Hello Matt, this is Emily. Under Windows Hello Face, click Delete. Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. Thanks in advance for your help! Jan 17, 2025 · For me, it's specific to this configuration. 【Window Hello Facial Recognition】The webcam is compatible with Windows Hello for Windows 10/11 and enables you to conveniently and swiftly unlock your computer Jan 17, 2025 · Hello Frenky Tan1 and welcome to the Microsoft Community! Based on your feedback, you are experiencing an issue with the Intel RealSense F200 camera not working with Windows Hello on Windows 24H2. It just says 'We couldn't find a camera compatible with Windows Hello Face'. Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2. Nov 3, 2023 · This will help Windows to recognize you no matter wearing glasses on or not. I first didn't not even notice it, because over the years I've come accustomed to the fact that Windows Hello does not work that well and frequently a pincode or password is needed. Yet, Device Manager shows the there is a proximity sensor, which I have not seen on other Dell laptops. 56 and 2. Dec 26, 2023 · Camera not compatible with Windows Hello? Learn how to fix this issue and get your camera working with Windows Hello in 3 easy steps. Please advise. Try downgrading your firmware to an older version. Sep 5, 2022 · In order to activate windows hello feature, your computer should have infrared camera (IR). Jun 6, 2020 · Windows Hello Facial Recognition required a webcam with IR (Infrared) or 3D capability, Since your webcam does not have that capability, there is nothing you can do with that internal webcam to get that to work, the only option would be to purchase an external webcam that is Windows hello compatible . all day battery life, 65 watt usb charging. Check Device Compatibility: Ensure your camera is compatible with Windows Hello. Select the feature, then click Uninstall and follow the prompts to complete the removal. 2. The camera works in every other app, Skype, Microsoft Teams, Zoom, and even in the windows camera app itself. Feb 24, 2020 · Users share their experiences and solutions for the error "We couldn't find a camera compatible with Windows Hello Face" on Surface devices. Por favor, sigue los pasos mencionados a continuación: 1. Only thing I have done so far is to switch out of Windows S. Now, when I go to set up Windows Hello (face), I get "We couldn't find a camera compatible with Windows Hello Face" under "Facial recognition (Windows Hello)". I hope Samsung will have the courtesy and sufficiently competent staff to explain in detail why the latest gen 4 Book Pro 16 camera setup does n Jul 12, 2024 · Step 1: Press the Win + S on the keyboard. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. The external camera works fine otherwise and is used as the default. Regards, Prakhar Khare. Open Category Cameras . Verified firmware that supports the functionality of the IR camera for Windows Hello include 2. Step 2: In this interface, you need to locate the Windows Biometric Service option. Use the tricks below and fix Windows Hello on your laptop. Let apps access your camera is on. Installed RAM 32. Click "Accounts". The newer Elmo MX-P2 and MX-P3 models are not affected. Aug 27, 2024 · Everything else with the camera works. Nov 20, 2024 · Win11 cannot find the camera. Jan 29, 2024 · U hebt waarschijnlijk een defecte webcam als deze niet werkt met Windows Hello, systeemtoepassingen en programma’s van derden. Installing the Hello Face . Choose Camera: • You should see an option to choose which camera to use for Windows Hello. And sorry, just one last question - the Brio for business shows as compatible for Windows Hello, but I'm not seeing this feature for 4K pro. Remove facial recognition. Why Is Your Camera Not Compatible? Yes, once set up, Windows Hello works offline as it stores facial data locally on your device. Please can anyone tell me what can I do? Mar 25, 2023 · The Brio webcam is also very simple to use with Windows Hello. After a few dozen times, you might get used to typing in the password or your Windows PIN. I can only assume this is because we don't have a IR camera, smart card reader, or fingerprint reader. Check if your camera is supported by Windows Hello. 7 GB usable) System type 64-bit operating system, x64-based processor . emnpc krqkvhkr hdtcd uugjry yjdsvqs jloe cwd plku hoj qfhglm adpyr ocye wrre uwqxwegp gmw