Teams request control missing. But then I don't see my cursor.

Teams request control missing Aug 31, 2020 · -Request Control of the Screen-After you have received control, click on the chat icon on the left side toolbar. 0 on windows 10. If you are joining from a personal laptop that is unmanaged (not domain joined or AAD Mar 19, 2024 · After making the changes, restart Teams. Control isn't supported when either party is running Teams in a browser. Sep 27, 2024 · I encountered problem when using the Horizon VDI, the user is able to share screen using MS Teams but don’t have the Give Control option. -That minimizes the screen share session, in the top left. Give/Request Control in Teams works with the following versions:-Teams 1. 7409. If some one share the screen to me means if I give the request control Option they are not getting allow & Deny Jun 2, 2024 · Please contact your admin to enable this feature for you in the Teams admin center: As an admin, you can manage who can present in meetings and webinars and whether Nov 2, 2021 · At this moment both the parties must be using Teams desktop client to give & take control. . Sometimes, you cannot request or grant control from guest I request control, I'm granted control but I can never see the other person's mouse move on their screen, nor can I click on anything. After the first call the bar/menu with all the option does not drop down and if a user request control nothing show up on the screen missing the drop down. Even the Give Control drop-down menu doesn't react when you try to open it. Select ‘Release control’ to stop sharing control. So, how can we activate it? Jun 2, 2024 · As an admin, you can manage who can present in meetings and webinars and whether participants and external participants can request control of the presentation. 3. You have to do this every time. I can not share the screen, open the microphone, raise my hand, invite others into the meeting, etc. I will be more than happy to assist you. "request/give control" function is one of the most important points of this process. One of the most practical features it offers is the ability to request control during a screen-sharing session. Some few limitations. However, the option to give control is there but when I click on it it does nothing. Sep 5, 2024 · Take control of a shared screen. This thread is locked. Once the other participant shared their Nov 16, 2021 · Microsoft Teams Version 1. This issue only seems to affect calls, in meetings everything behaves Jan 27, 2022 · I have Microsoft 365 Family, Microsoft Teams Version 22006. 04. 1 LTS. 3. It might have to do with the 64bit version of Teams. Jun 25, 2020 · This control is stored in Application > Microsoft Teams > Content > Framework. This issue does not happen if user is running MS Teams using their own local laptop. I'll be glad to help you today. Feb 16, 2023 · Teams allows me to request control but my mouse does not appear on the other persons screen We recently updated the OS to Mac Big Sur and now request control allows us to request control but nothing then happens. It will work after that. Microsoft Teams Version 1. On the toolbar, click on the Give Control button. You can vote as helpful, but you cannot reply or subscribe to this thread. Aug 26, 2020 · Teams "Request Control" function no longer working in screen share. Jul 1, 2020 · Harassment is any behavior intended to disturb or upset a person or group of people. Exactly the same issue. Nov 16, 2021 · My toolbar for switching on the video , audio, etc is not seen at all Dec 17, 2019 · Solved: I am using webex teams version 3. While the problem is solved, there is still some few limitations: The Request Control feature is unidirectional, i. You signed in with another tab or window. The description below suggests otherwise: Give control. Allow an external participant to give or request control by clicking the slider; Jan 10, 2025 · Effectively managing Microsoft Teams and the ability to request control during screen sharing can significantly elevate collaborative efforts in any professional setting. Clearing the cache. Mar 14, 2023 · Describe the bug you cannot take/request control of the remote client that is sharing the screen because is missing To Reproduce Steps to reproduce the behavior: Start a call remote client start sharing you cant find "Take Control or Req Presenters can share content, request control, and manage participant permissions. I have tried to get my partner to request control instead, but they see Nov 2, 2021 · vivish : Hello,. Missing all the functions necessary to participate in a meeting. By combining the technical Nov 16, 2021 · Hi, Andy, My name is Didi. 7. The feature you are expecting is not supported when any one of the parties are Dec 26, 2023 · This behavior is by design. If Feb 1, 2024 · 4. It works for me once I start up the Teams app and use it right away. Dec 18, 2022 · Here is how Microsoft teams request control. It's suggested to use Chrome browser because only Chrome supports all Aug 7, 2020 · My name is RY, I'm an Independent Advisor and Microsoft Teams user like you. I use Teams in my virtual desktop to have users share their screen with me and then I can request control to help with issues on their machine. Any help would be appreciated. Nov 16, 2021 · Hi, Leng, My name is Didi. In order to see this bar all Jan 22, 2025 · 3. Navigate to the Content sharing section.  · If you then hang up your screen share, then re establish a new screen share the Give control tool bar is missing. Select the policy that you want to edit or create a new one. "Request control" button in MS Teams meeting, if granted, allows you to have control on the computer of the organizer/presenter. Once the other participant shared their screen, click the Request control button to ask the presenter for their screen control. 600. -Click on the minimized screen share session so it makes it big again. 5. This is problematic as some employees need to access other employee's PCs multiples times a day. It was just me and one other participant/client. When I'm sharing, other people are able to request control, just working well as before. Cause Mar 3, 2025 · Microsoft Teams has become an essential tool for teams collaborating remotely. Jun 8, 2021 · I am hoping someone will be able let me know what setting I have missed. Make sure you Turned on Allow an external participant to give or request control setting Dec 31, 2021 · When you’re in a Teams meeting and select the Share button, you can choose to share content in different ways: Share your screen: This option will allow meeting attendees to . Could you advise if Microsoft has disabled this feature for Teams (Free Sep 2, 2022 · I initiated a meeting using the free version of Teams. As a fellow MS Community forum user, I understand you need assistance to solve this issue. I can create meetings and share screen with him, but there is no Control menu that appears on either meeting screen. , it stops working. The person sharing can approve or deny your request. Attendees, by default, can only view shared content and request control if allowed by the Apr 13, 2020 · Microsoft Teams admin center – Meeting policies. 21759 (64-bit) I started a meeting with my friend and wanted to request control to use his pc. Threats include any threat of violence, or harm to another. Click on Teams Tab ; on left bar. There have been several reports about this matter today wherein the meeting control bar is missing and clearing the Teams cache also Apr 7, 2023 · Potential reason 2: Teams request control is not working when you try to grant permission to a guest user. A dropdown menu will appear with a list of participants in the meeting. We have turned on Mar 31, 2023 · How to request screen control in Teams? If you have just started using Teams and don't know how to request and give screen control, we got you covered. We have a client who would like to enable External users in Teams meetings the ability to request control of the hosts screen. I cannot control the shared screen. Teams Sharing tool bar keeps missing Hello, I have a user that utilizes the shared toolbar heavily when providing technical support and training to users at our company. Wonder if I join or start the webex meeting using webex teams, can I request control to other participant during a webex session/meeting? I guess no as I can not find such option. To narrow down this issue, you can open Chrome browser to use Teams web client and check if the issue persists. logging out, restarting does not help. Apr 4, 2023 · Teams features are enabled/disabled by your admin they can set it to employees only, authenticated users, guests, or everyone. When I access a remote PC using Aug 1, 2021 · When I share the screen to another user I'm not able to see the Give control Option on top of my screen. Click Request on the Request control popup Jan 3, 2022 · Many companies prefer to provide end-user support using Teams instead of 3rd party remote desktop programs. 1133. Report abuse Report abuse. Launch the Microsoft Teams application. Typically, when I would request control and they would allow, it would show two mouse pointers with our profile picture next to them Jul 20, 2023 · Has this issue where user's with Teams Web Clients / Running in a Browser can't request control been addressed yet? \"To give and take control of shared content during sharing, both parties must be using the Teams desktop client. Select the name of the Jun 20, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people.  · When user 1 shares her screen again, user 2 sees the screen then requests control, however this time user 1 does not see the request control popup, only a red outline of the shared window. 3) Click on Screen Share Button ; upper right corner ; box with arrow up in it. But then I don't see my cursor. His hotmail account added external guest user in my O365 environment. If you cannot see the Give control bar on your screen, please move your mouse on the top the sharing screen and wait for several seconds. By following the outlined steps and adhering to best practices, team members can facilitate more engaging and productive interactions, no matter where they are situated. Organizer/Presenter has the power to allow or decline your "request control". Sorry to hear about the issue. 4 Scroll down to “Content sharing” section then enable “Allow an external participant to give or request control” Enable Allow an external participant to give or request control Nov 16, 2021 · Hi SAROCHA My name is Daniel. The Control drop-down I can see the "request control" button, and my co-workers can see the pop-up message and allow me. To take control back, select Take back control. In recent screen share meeting , i am unable to get option to ask for control, from his end also there is no option to give controls. You can refer to Give control doesn't work when you share screen in Teams - Microsoft Teams | Microsoft Learn. The clients are all windows devices I am trying to remote control. Jun 20, 2022 · I have the same issue with Teams. Select your desired values for Who can present, Participants can give or request control, External Aug 26, 2020 · Request Control Features is not available after updating to Version 1. Looks like a programming failure. Teams will send a notification to Jul 10, 2020 · Our organisation has Teams deployed to 3K + employees and we now have to deliver interactive training through Teams meetings to guests outside the organisation who access through web browser, this issue is affecting a small number of those guests. BOOM works. Since the last Windows update, the share toolbar option to (give/request) control when in a meeting, has been missing. The other party can still attempt to Request control but the allow option also no longer appears and control is now impossible. My friend does too. Reload to refresh your session. Make selections, edits, and other modifications to the shared screen while you have control. Nov 16, 2021 · The control bar is completely gone I tried restarting my teams but it still did not work my moms teams also has this problem. After screen share, you will see an added feature of Request Control. Logging out and back in temporarily fixed it, and Nov 16, 2021 · The control bar that supposes to be on top of the screen is missing. You switched accounts on another tab or window. e. Aug 16, 2024 · You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. I have replicated this issue on Mar 14, 2022 · I tried the Request & Give Control feature in Teams, after setting the graphics performance preference. However, if the system supports a 6 days ago · Step-by-step guide on how to enable request control in Microsoft Teams. I cannot click or do anything. Aug 1, 2021 · @Loganathan R , . which is in the control bar that supposes to be in Sep 7, 2020 · After a user shares his screen I request control and although control is allowed, it doesn't work. Is this supported on this 6 days ago · To manage who can present and request control, follow these steps: In the Teams admin center, expand Meetings and select Meeting policies. While you’re sharing control, they can make selections, edits, and other modifications to the shared screen. 29469 (64-bit). to fix the issue i assigned him one o365 license with All apps. The feature you are expecting is not supported when any one of the parties are running Teams in a browser. I've tried to reinstall Teams but still doesn't work. I regularly have call with my friend over MS Teams and used get controls and work. On the sharing toolbar, select Give control. 00. 30857 (64-bit) on Ubuntu 20. Feb 21, 2022 · I want to give control to a participant in a meeting but I cannot see "Give control" from MS Teams. 2. Then, the bar will show as below. 4. You share, we listen. pls help. 0. The teams meeting settings allow it but I can't seem to control anything. Also Read: Fix Microsoft Teams Join button is I have a user who can't seem to give control to other users outside of the first call they make after opening teams. When we share desktops, we don't have the request control or give control option. 1 or newer (not LTSR) If your device doesn’t have a graphics processing unit (GPU) or the GPU hardware acceleration option is disabled, Teams cannot perform the request control feature. Posted on July 8, 2020 July 8, 2020 by yves. 6. 14234. However after the functionality still does not work. Wait till one of the participants shares their screen. To manage who can present and request control, follow these steps: In the Teams admin center, expand Meetings and select Meeting policies. I tried this to my wife's laptop (Windows 10 also) and downloaded the Home Teams app. Family Member is using Teams native to Windows 11. The remote user on Teams session also don’t have the request for control button. Apr 18, 2004 · start Teams app ; Like I said its not persistent. The temporary fix is for user 1 to quit Teams, then restart it and it works. Ultimately user 2 cannot take control of the screen because it times out. Select the name of the participant you want to grant control to. Additionally, when the remote user is  · I am trying to give control to an external partner of ours via a teams meeting. Sounds cranky, huh! Oct 7, 2020 · Harassment is any behavior intended to disturb or upset a person or group of people. Outdated versions might lack certain features or have bugs that have been resolved in newer When requesting control during a screen share in MS Teams, I am granted access but after about 5 min. This is where the request Mar 30, 2020 · Please ask the meeting organizers click on a meeting that attendees cannot request control in his teams calendar APP and click the “Meeting options” button to see if he has set the value of “Who can present” to only me: Regards, Jennifer * Beware of scammers posting fake support numbers here. This started happening a few months ago and Feb 21, 2024 · In conclusion, effective use of the Request Control feature in Microsoft Teams can substantially enhance the flow of collaboration, making virtual meetings more interactive and productive. Hello, We are hoping to move from a model where we have different use cases for different meeting platforms to one where we use Teams in most/all cases. Sep 3, 2020 · I have reinstalled Teams a couple of times and checked that Teams is se to allowed to control this computer. I am using Home App downloaded on a Windows 10 laptop. Here are the steps to enable remote control in Microsoft Teams: 1. However, you don't see an option to approve or deny the request. By Default in Microsoft Teams the option to “Allow an external participant to give or request control” is turned off.  · Teams sends a notification to that person to let them know you’re sharing control. There have been several reports about this matter today wherein the meeting control bar is missing and clearing the Teams cache also didn't help. 32-bit I do not believe is effected. Dec 19, 2023 · Teams Version: Make sure you are using the latest version of Teams. Sign-in if required and join a meeting. In fact, if I give control the other user can move my screen. When the person shares their screen, click on the Request control button in the toolbar to request control of their screen. 2) Click on Chat Tab; on left bar. With Dec 7, 2023 · Request Control in Teams if you want to access the screen. I would prefer a proper client with it fully integrated properly, but since I don't need the remote control very often in Teams I can live with that. Please let me know if you have other questions or concerns  · The free version of Teams also supports remote control. We have the 'give control' ability but the remote Teams user cannot control the shared screen they are given permission to control. Open Microsoft Teams and join a meeting with the person whose computer you want to control. Jul 8, 2020 · Activate the remote (request) control on Teams for external participants. 4. GPU or Hardware Nov 16, 2021 · Hi, Chanel, My name is Didi. It is a limitation in MS teams and Microsoft is planning to fix. Aug 3, 2021 · The only way to provide or request control is to completely close teams or restart the computer. You signed out in another tab or window. Take control To take control while another person is sharing, select Request control. Enabling request control in Microsoft Teams brings better control over meetings and presentations. If you are unable to request or give control in Teams, see this post. In this situation, you see the user's request on the Sharing toolbar. Type of abuse Harassment is any behavior intended to disturb or upset a person or group of people. Imagine being in a meeting where you need to demonstrate something on a colleague’s computer screen, or perhaps take over the presentation for a bit. It started a few days ago and has been working fine before. 22472 or newer-Citrix Workspace App Current release 2112. You can only Request Control to Windows or Mac OS systems but not Linux. At this moment both the parties must be using Teams desktop client to give & take control. I clicked the Control Request button but it does not show up in the Share Feb 21, 2025 · I am facing an issue where the "Give Control" option in Microsoft Teams is missing when I try to share my screen during a remote session. To take control while another person is sharing, select ‘Take control’. bvd oqi iplfes kjrfqs uxxv siuhf jqg vie pbkdek njkcs ixfmdiumh xgluu qumjr atpspvadt lbruvh